• 8 800 550 33 54
    shop@ffactura.ru
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HOW TO PAY

YOU CAN ORDER WALLPAPERS «FACTURA» ONLY AFTER 100% PAYMENT.


BANK CARD

To select payment by credit card please click "Pay by credit card" button on a corresponding page. Payment is using the PayKeeper system:

 


DESCRIPTION OF DATA TRANSFER PROCESS

When paying for an order with a bank card, payment (including entering a card number) is processed on a secure page of a system that has passed international certification. This means that your confidential data (card details, account data, etc.) do not enter the online store, it’s processing is completely secured and no one, including our online store, can receive personal and banking data of a customer. For cards data processing a standard for information protect applied, developed by the international payment systems Visa and Mastercard - Payment Card Industry Data Security Standard (PCI DSS), which ensures secure processing of card holder data. Technology applied guarantees security for transactions with bank cards by using Secure Sockets Layer (SSL), Verified by Visa, Secure Code protocols and closed banking networks that have the highest protection level.

Dear Customers, we inform you that when requesting a refund in case of refusal of purchase, money is returned to the same bank card which was used for payment.

DELIVERY

We deliver all over Russia and CIS countries. Delivery cost depends on a selected region and calculated on individual basis. Delivery time is from 2 to 6 days, depending on a selected region.

FACTURA wallpapers are securely packed in firm cardboard tubes. Tubes are closed with metal lids and secured with adhesive tape. Wallpapers are packed with documents (on a tube you can find commercial offer, payment documents, delivery note, inside a tube - information for users). 

Pick-up address - St. Petersburg, Sverdlovskaya embankment, 4, lit A

Mon-Sat  10:00 till 22:00

Moscow (1-2 walls) 850rub 2-3 days.

St. Petersburg (1-2 walls) 600rub 1-2 days.

Across Russia (1-2 walls) 950rub Excepting St. Petersburg and Moscow

More than 2 walls (delivery is calculated on individual basis)

RETURN

FACTURA wallpapers are made to order.

Refunds for wallpapers are possible in case of production defects if were found within 10 days after receipt.

Production defects are print defects, more than 3 mm images mismatches on sequence strips, separate stripes color mismatches, color mismatches on "FACTURA" wallpapers and on color proof. Production defect is not a color mismatch on "FACTURA" wallpapers and on a computer monitor.

All claims connected with quality and production defects of “FACTURA” wallpapers can be satisfied only before installation of wallpapers. This condition is introduced due to inability to establish a valid reason for a defect or a quality loss after wallpapers installation.

The supplier is not responsible for damage due to improper storage, improper installation (gluing) and fixation of wallpapers, improper maintenance, as well as due to intentional or accidental damage to wallpapers by third parties.

You can report about a defect by contacting us: tel.: 8 (800) 550 33 54 or shop@ffactura.ru

Returns of goods of a proper quality are made within 30 days from a receipt date.

Refund is delivered to your bank account within 5-30 working days (depends on a bank).