FACTURA wallpapers are made to order.
Refunds for wallpapers are possible in case of production defects if were found within 10 days after receipt.
Production defects are print defects, more than 3 mm images mismatches on sequence strips, separate stripes color mismatches, color mismatches on "FACTURA" wallpapers and on color proof. Production defect is not a color mismatch on "FACTURA" wallpapers and on a computer monitor.
All claims connected with quality and production defects of “FACTURA” wallpapers can be satisfied only before installation of wallpapers. This condition is introduced due to inability to establish a valid reason for a defect or a quality loss after wallpapers installation.
The supplier is not responsible for damage due to improper storage, improper installation (gluing) and fixation of wallpapers, improper maintenance, as well as due to intentional or accidental damage to wallpapers by third parties.
You can report about a defect by contacting us: tel.: 8 (800) 550 33 54 or firstname.lastname@example.org
Returns of goods of a proper quality are made within 30 days from a receipt date.
Refund is delivered to your bank account within 5-30 working days (depends on a bank).